Joyce Flinn is the VP and Information Security & Disaster Recovery Officer at First United Bank and Trust. She has almost thirty years of banking experience. Joyce began in Retail and moved to Loan Operations, Finance, Item Processing, IT, Risk Management, and back to IT. She was appointed Information Security Officer in 2001. Joyce also acted as the Privacy Officer and Security Officer at various times. She assumed the responsibilities of Disaster Recovery in 2017. Through these years, she’s assisted in multiple project implementations and conversions, including the implementation of the wide area network, core processing conversion, several mergers and acquisitions, implemented the Vendor Management program, Information Security program, assisted in developing the Enterprise Risk Management solution and assisted in development of subsequent frameworks.

As part of the Risk Management function, Joyce assisted in the creation of the risks and controls to support the audit function. She completed vendor and operational risk assessments, initiated various regulatory assessments, and implemented the Incident Response Program within the ERM system. She currently chairs the company’s Cybersecurity committee and implemented the Cybersecurity program. Joyce participated in the validation and development of the FSSCC Cybersecurity Profile. She recently assumed responsibility for Vendor Management and Operational Risk Assessments.

Joyce lives in Oakland, MD with her husband, Gene. They have three daughters. Joyce is on the Board of the Community Trust Foundation, co-chairs the Garrett Regional Health Center’s Gala Committee, and participates in various volunteer organizations throughout the year.